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Exchange Policy

Please indicate the reason for your return, include the invoice with your return and wrap the package securely.

The maximum postage credit for any returned item is £2.00. We will replace faulty discs with the same title or credit/refund you if the title is no longer available.

The address for returns is:
P.O. Box 2187
Bonita Springs
FL 34133

Restocking Fee

Returns due to defects or because we sent you the incorrect disc in error will be replaced free of charge.
Returns for ANY OTHER REASON will be exchanged subject to a 20% restocking fee.

We will notify you regarding your credt/refund via e-mail once we have received and processed the returned item. Please note that we will cover shipping costs and return postage only if the return is a result of our error. We cannot be responsible for incompatibilities caused by machines that have been modified to disable regional coding.

Problems or Concerns
If you have any problems or concerns, please do not hesitate to contact us via e-mail, snail mail, or phone as your satisfaction is our priority.

E-Mail admin@dvdworldusa.com
Postal Mail DVDWorldUSA
P.O. Box 2187
Bonita Springs
FL 34133
Hours 1:00PM TO 9:00PM
Phone 08712-220650 (UK)